Cookies Policy

Cookies Policy

Family Support Link is dedicated to safeguarding and preserving your privacy when you visit our website. Our privacy policy described below explains what happens to any personal data that we collect from you when you are on this site.

We will only process your personal data in accordance with our policy and the law. We use essential cookies to ensure our website operates properly. Where we use other types of cookies we will ask for your consent.

We do update this policy from time to time so please return and review it regularly.

Information we collect

In operating our website we may collect and process the following data about you:

  • Details of your visits to our website and the resources that you access including, but not limited to, traffic data, location data, weblogs, and other communication data.

How we use your information

The information we collect and store relating to the use of this website is exclusively used to enable us to provide our services to you.

We do not reveal this information to third parties.

Links

We may include links on our website to other websites which we do not control or manage. We do not accept any responsibility for how these websites use your information and you should check their own privacy policies.

Our website uses cookies. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

There are two main kinds of cookies: “session” cookies and “persistent” cookies. Session cookies only last while you are online and are deleted when you close your internet browser. Persistent cookies outlast user sessions and remain stored on your computer until you delete them or until they reach their expiry date.

Cookies do not contain any information that personally identifies you and a cookie in no way gives us access to your computer or any information about you.

Most browsers allow you to manage cookies and disable them if you want.

Contact us

If you have any questions or concerns about the use of your personal information, please contact:

contactus@family-supportlink.co.uk

or call us 01933 224 632

For any general queries, comments or requests you may have regarding this privacy policy you can also email us at: contactus@family-supportlink.co.uk or call us 01933 224 632

Free and confidential support

Adult Support
Adult Support

Free, accessible and non-judgemental support for those affected by someone else’s drug or alcohol use, giving you a confidential space to talk and rebuild your life at your own pace.

Find out more
Adult Support
Children & Young People

Providing empowering support for children and young people from the age of 5 and up who are affected by a loved one’s drug or alcohol use, giving you the space to be heard without judgement or fear.

Find out more
Adult Support
Parenting Support

Using a positive approach to create a supportive space for parents who are in recovery from their own drug or alcohol use, where you can build safe and nurturing relationships with your infant(s) or young children.

Find out more

Support us

Are you looking to make a meaningful difference in the lives of others?

By supporting Family Support link you can create a positive impact on someone who is going through a difficult time in their life.

We welcome any donations, large or small, help with fundraising or volunteering. Find out how you could help us to effect positive change on individuals and the communities we are part of.

Donations
Donations

Help us provide accessible and non-judgemental support, to those affected by another’s substance misuse throughout Northamptonshire.

Find out more
Donations
Fundraising

Fundraising from our dedicated supporters offers a vital life line to protect the service that we offer to the community.

Find out more
Donations
Volunteering

Volunteering is a remarkable way to give back, learn, and create a positive impact. Here at Family Support Link, we deeply appreciate the vital role volunteers play in supporting our work.

Find out more
Contact us

Registered Charity Number: 1196808

©2025 Family Support Link. All Rights Reserved | Made by JKE Web Design Ltd